STRATEGY DIRECTOR
DENNY'S TO-GO
DENNY'S TO GO APP
Roles:
Product Manager
Date:
2018
As agency of record for Denny's Restaurant Group the creative technology department developed and managed a mobile ording app called "Denny's To-Go"
PROJECTS
"Denny's To-Go" is a mobile app developed to support the restaurant groups mobile ordering system and rewards accounts for customers.
APPLICATION
Developed to support the needs of the clients diversifying point of sale goals. This app modernized, by 2017 marketplace standards, the Denny's customer experience resolving the former need to call or visit a location to place an order. Which could now be replaced by a on demand ordering system on any users device.
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At the time this app's functionality preceded many familiar restaurant brands (Chipotle, Chic-fil-a, Doordash)in the marketplace. Making Denny's a first mover in the mobile ordering space.
DELIVERABLES
In my role as a product manager I lead the planning and execution of requested client projects, including timelines, resource allocation, scope definition, and budget management.
Coordinating the efforts of internal teams (Creative, UX design, Developers) to ensure all tasks are completed on time and meet quality standards.
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Acted as technical liaison between clients and internal development teams, communicating on project progress, milestones and changes to scope.
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Maintaining thorough project documentation, briefs, budgets, meeting notes and final deliverables upon live production
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